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NAME II ADDRESS/PHONE NUMBERS E-mail address A highly motivated team player, detail-oriented Telecommunications Network Support Analysts with exceptional problem solving and project management skills. HIGHLIGHTS • Extensive experience in network management/helpdesk environment and troubleshooting. • Strong command of network terminology, hardware, software, troubleshooting techniques. • Attentive to details. Maintains meticulous records of projects. • Excellent communication skills, both written and oral. • Skilled at handling multiple task and projects simultaneously. • Outstanding people skills COMPUTER SKILLS Operating Sy