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Analysis Background to and Identification of Problem My project is based on a video shop called CC Videos who are located in South Leicester. This shop is owned and run by Mr Card and his wife who are successfully running this business. Although business is fairly good, he has a few problems with his procedure of renting videos. After observation, I found out why. Mr Card’s business is run on paper. He does not have a computerised system in his shop and all work is done on several books. He has three books. One book has records of all the videos that go out to his customers. The second book details all reservations for videos, and his third book has all the currant stock details. Mr Card has found on many occasions that he mixes up accounts and therefore this causes problems within his working environment. He has also found on occasions that video cassettes that are overdue go amiss and extra payment which occurs are not paid. We look at further problems in detail later on. After much consideration Mr Card agreed that a computerised system would greatly benefit his business. Identification of Prospective Users The user of this system will be Mr. C. Card who owns and runs “C.C Videos” which rents video cassettes