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The Role of a HRM Department The role of human resources in a modern organization has evolved beyond the former limited constraints of personnel departments. Once upon a time the role of this department was seen as hiring and firing along with the keeping of personnel records. Today the human resources management (HRM) department can play an import role in helping an organization achieve its strategy goals. The development of HRM departments into more than a lower functional department can be traced back to the development of the human relations school of management, and the experiments of Mayo known as the Hawthorne studies. This theorized that the relationship between employer and employee, and between employees would impact on both the quality and productivity of the workplace. It showed that any environmental changes, could, in the short term improve work rates but that the strongest overriding factor was the different group dynamics and social interactions between the two groups. Although there were many flaws with these studies there was a clear an