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Introduction Worker turnover is a serious problem in many industries. We chose to focus our attention on the financial industry, more specifically on the Royal Bank. In our report we will address this problem analyzing data we collected from surveys, interviews and observations made at three different Royal Bank branches in the west island. From the data, we found several possible alternatives could be implemented to reduce the amount of turnover and increase morale. They are: • Flexible work arrangements • Self managed work groups • Employee advancement programs • Improved benefits & rewards Each of these will be addressed and analyzed to determine the feasibility and possible drawbacks of implementation. Company Overview Royal Bank of Canada (RBC) is a financial services organization that operates in North America, primarily in Canada, and internationally, primarily in the United States. In Canada, the Company offers personal and commercial banking products. In wealth management, it has private banking, full-service brokerage and mutual fund operations, and owns a self-directed broker, Action Direct. In corporate and investment banking, RBC is a securities underwriter and a mergers and acquisitions (M&A) advi