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Executive Summary The Microsoft Corporation was founded by partners Bill Gates and Paul Allen with the vision of producing cutting edge software. Beginning with programming challenges in the 1970s, Bill Gates and his partner Paul Allen started a company with a dream to produce software on the latest technology they could find. They would begin with writing basic instructions for nothing more than small circuit boards. Today, the challenge of developing the world’s most sophisticated software extends much further than the dorm room of a young Harvard student. Growth and success are two words that a company known as Microsoft has come to be very familiar with. By being proactive to software technology, Microsoft is able to push the market while it watches other software manufacturers follow. In fact, one of the difficulties they have is outdating themselves and making a product that will operate with current hardware technologies. Their product life cycle continually revolves around themselves. Bill Gates is the leader in the midst of development and direction in relation to which products should take, and Total Quality Management (customer satisfaction and continual process improvement) plays a big role in a robust product