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The Joe’s Pharmacy is an individually owned business located in the heart of historic downtown Joe’s. The business has been in the area for about 20 years. Stated in the company logo is, “Joe’s Pharmacy-A Neighbor You Can Trust,” with the motto “Helping you lead a healthier life.” It is constantly being enforced that it is a customer based business. The store has a gift section, a gourmet section, and a pharmacy. It is not the typical pharmacy scene. The gift section contains cards, expensive collectible dolls, Joe’s memorabilia, and candles. In the gourmet section, you will find gourmet chocolate, homemade sauces, and candies. Then there is the pharmacy area, where the disaster begins behind the pharmacy counter; including the normal pharmacy store aisles, special care items for the elderly, and a whole section of vitamins. When applying for the job at the pharmacy, the atmosphere was inviting, and all the employees were incredibly friendly. After working there for about six months and getting the behind the scenes look at the business, I came to discover the business was one big mess. The full time workers consist of the management, and the employees who worked 9am-5pm during the week. The part time w