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Operating definition of Organizational Behavior It has been five years since I obtained my bachelors degree from Northern Arizona University. Since graduation I have worked full-time for another five years. Until my transition from full-time student to full-time worker I had no idea what factors are most important to individual success in the workplace. College does an excellent job of teaching students about subject matter. I have learned, through experience, that subject matter is only a small piece of what is needed for workplace success. An equally important skill is developing and maintaining positive working relationships with others. This basic concept is defined as organizational behavior. Developing good interpersonal skills is crucial to success in almost any industry. “Lawrence Weinbach, former chief executive at the accounting firm of Arthur Andersen & Co., puts it this way: “Pure technical knowledge is