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Organizational behavior (OB) is the field of study in which we investigate or examine how individuals and their interactions affect each other and the organizations to which they belong. It is also the application of that knowledge in the organization. There are many types or organizations including governments, businesses, teams, clubs, charities and the like that work toward common goals. For example, the goal of a business is generally profit; the goal of a sports team is likely winning. Within an organization the members operate on different levels. Individuals may operate fairly independently (e.g. craftsmen), as team-leaders (e.g. managers), as members of a team, etc. An individual typically fills more than one of these roles, as no member of an organization is completely independent. A manager operates as him or herself, as a leader of the department and as a member of the management team. Groups consist of individuals and individuals comprise groups. The organization as a whole is made up of both. W